The upload Setting control how many slots the Desktop app will divide the file into and speed up the upload by parallel upload each slot. This has greatly improved the upload where there is a long latency. But we recommend using one slot as this will revile your files faster in ioGates as there is no processing time to collect the slots together.
Watch folder Delay can be used to increase the delay before the Desktop app shall grab the file, for example, when you are exporting from an NLE to a network folder.
Download settings control the slots like the upload, and we recommended to use three slots.
Debug logging is used if you experience problems with the Desktop app. Then enable the debug and then mail the logs to support@iogates.com
To find the log files, just click on the Show log folder.
